Every customer with their devices, repairs and invoices at hand.
Customer profiles, a customer portal with a magic link and online booking through your own repair menu.
A repair shop lives on returning customers. Repairflow keeps track per customer of what was repaired and paid, and gives the customer their own place to follow along.
What you do with it
One profile per customer
Name, phone, address, business details and a customer number. All repairs, receipts and invoices sit underneath. At intake you find a customer by name or phone number and fill in the rest later.
Customer portal without a password
A customer signs in with a link by email and sees their repairs, documents and open invoices. Paying is possible straight from the portal. They update their own details; you see the change in the shop.
How it works
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Record the customer
At the first repair, with name and phone number. The rest fills itself in.
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Let the customer follow along
Status emails and the portal keep the customer informed, without phone calls.
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Build repeat business
Ask for a Google review after a repair and see the whole history at the next visit.
Works together with
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Repairs
Every repair from intake to pickup, without loose notes.
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Point of sale
Receipts, invoices and day totals from the same system as your repairs.
Try Repairflow free for 14 days.
No credit card, ends automatically. Switching takes an afternoon.