Support
We're here to help.
Stuck on something, or a question about your account? Email us. You get an answer from someone who uses the app every day.
Email us
One address for every question. We reply within one working day.
Please include
- the name of your shop
- the screen or page it is about
- the reference number of the repair or the receipt
- a screenshot
Manual and help in the app
The manual explains how Repairflow works, module by module. Under the question mark at the top right of the app you find the Knowledge base and Help. That is also where you see which version you are on.
Outage
Is the app not working, or is something going wrong for many customers at once? Email us with Outage in the subject and we pick it up first.
Data and privacy
Do you want to know which data we keep about your shop, or have it deleted? Email us. The privacy statement explains how we handle data.
Switching
Coming from another system? We'll help you work out what to bring over and how to start. Request a demo and tell us which system you use now.
Are you a customer of a shop?
For questions about your repair, your receipt or your appointment, contact the shop itself. You follow your repair through the customer portal.
Try Repairflow free for 14 days.
No credit card, ends automatically. Switching takes an afternoon.